What type of information does deservingthyme.com collect?

Deserving Thyme’s privacy policy is intended to assist you in understanding what information we gather about you when you visit our website, how we use this information and what security measures we have in place for the information.

How does deservingthyme.com use my information?

deservingthyme.com gathers navigational information about where visitors go on our website (ie. which pages are visited). This information helps us to better understand our visitor’s experience at deservingthyme.com and allows us to improve the quality of our website. In the process of gathering navigational information, non-personally identifiable information (ie. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor’s use of our website.

 If you place an order through our website, we will ask you to provide your name, billing address, telephone number, email address, credit card information and any message that you would like to include with your gift card, as well as the recipient’s name, telephone number and address to which you would like the products shipped.

When you place an order through deservingthyme.com, we use your personal information to process your order, send you emails to confirm your order or to contact you via phone or email if we have other questions regarding your order or purchase.

How do I access my information?

You can review, change or delete certain personal information (e.g. name and contact information) when placing an re-order through deservingthyme.com. Be sure to use the same email address as in your previous order.

Does deservingthyme.com share my information with third parties?

Deserving Thyme’s website is contracted with a service provider to maintain and manage our customer information, to fulfill promotions and communicate with our customers. We do not authorize our service provider to make any other use of your information.

How does deservingthyme.com use cookies?

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information such as a unique user ID that websites use to track the pages of the sites you’ve visited. deservingthyme.com use cookies but do not store personally identifiable information in your cookie.

You can refuse cookies by turning them off in your browser. If you turn off cookies we will not be able to track your order to enable you to purchase from our site. If you prefer, you can contact our office to place an order at 1.888.468.4963.

Contact us:

If you have additional questions, or would like more information on this topic, please contact us by email info@deservingthyme.com, by phone 1.888.468.4963 or mail to:

Deserving Thyme, 726 Powell Street, Vancouver, BC V6A 1H6

This privacy policy effective July 28, 2005.